Process your orders

Order from Amazon or AliExpress, pay, fetch the tracking number and mark your eBay sales as shipped.

Updated October 4, 2026

The Orders module gathers your eBay sales and their status at the supplier, from the order to the delivery.

Fetch your sales

Click Refresh list to import your eBay orders. Stay logged in to eBay in Chrome. Orders placed through the extension also appear automatically.

Order from the supplier

Select orders and click Process. In Process orders, tick the actions you want (order on Amazon, order on AliExpress, pay on AliExpress one after another, fetch tracking and ship), then click Run. Each row also has its own Order, Pay and Ship buttons.

Pay AliExpress orders

A created AliExpress order moves to To pay. Click Pay: the AliExpress payment pages open one by one. Pay, close the tab, and the next one opens.

Ship

Click Fetch tracking. When an order is Tracking ready, click Ship: the tracking number is sent to eBay and the sale is marked as shipped.

Statuses

StatusMeaning
NeweBay sale not yet ordered from the supplier
To payAliExpress order created, waiting for your payment
OrderedOrder placed with the supplier
Awaiting trackingThe supplier has not provided a tracking number yet
Tracking readyTracking number available, to send to eBay
ShippedTracking sent, sale marked as shipped on eBay
DeliveredParcel delivered
IssueA step failed: open the order to see the details
CanceledOrder canceled

The D+ badge shows the number of days since the sale.

Auto-order safety checks

Before confirming a purchase, the extension checks two things. If one of them fails, nothing is bought and a message explains why.

  • Profitability: the Amazon or AliExpress total is compared with what you receive on eBay (eBay fees deducted). If the supplier price has risen to the point of making the sale a loss, the order is blocked. A total paid in a different currency from your revenue is first converted at the day's rate.
  • Quantity: for a sale of several units on Amazon, the quantity kept on the payment page must match the eBay sale.

On Amazon, if your account has no usable payment method, the Amazon tab stays open: add or select a card, then run the order again. If Amazon shows its own error page right after the purchase is confirmed, check Your Orders on Amazon before running it again: the order may have gone through anyway.

Order placed manually

Did you order from the supplier yourself? Click Already ordered? and enter the supplier and the order number (Amazon format: 123-1234567-1234567). Tracking will be fetched automatically, and converted if needed. Edit no. fixes a wrong number.

From an eBay order page

On the details page of an eBay order, the extension adds a panel with Auto-order, Get tracking and ship and Add to spreadsheet, plus options such as Hide the customer's phone number or a gift message.

Can’t find the answer?

Write to us: technical support answers your questions about installation, sign-in and how the bot works.

Contact support